Privacy Policy

Acterra respects the privacy of our donors. With one exception, Acterra will not lend, trade, rent or otherwise disclose the names, addresses, e-mail addresses, telephone numbers, or any other information regarding its donors to anyone without first obtaining express written permission to do so from each person who would be affected by such disclosure. The one exception is that Acterra occasionally makes its postal mailing list available for one-time use to carefully screened organizations with goals similar to those of our organization. If you would prefer that your name not be shared, please contact us — we will be happy to honor your request. You can contact us at 3921 E Bayshore Rd, Palo Alto, CA 94303, phone (650) 962-9876 x346, fax (650) 962-8234, or via email at

We take great care when collecting information from our donors. We use secure server software (SSL) that is industry standard and protects any personal information you may share with us in the course of making online donations. Our software encrypts your personal information, including credit card number, name and address, so that it cannot be read as the information travels over the Internet.

Acterra is grateful for the support of our donors and to show our thanks, we include a donor list in our Annual Report. If you would prefer to remain anonymous, please let us know.

Please note that our website provides links to the website of many partner agencies and organizations. Acterra cannot take any responsibility for the content of our partners’ websites or for their privacy policies. If you have concerns, please review the privacy policies posted on these websites prior to using them.